El Frontier property management says ongoing power issues will be resolved by mid-July

TUCSON, Ariz. (KOLD News 13) – In the heat of summer, many residents of Flowing Wells are in turmoil as they continue to battle ongoing power outages.

Several people living in the El Frontier Manufactured Home community on Flowing Wells Road near Wetmore Road have contacted News KOLD 13 this week asking for help.

One woman claims the power goes out “up to 20 times a day”. Another woman says her family was left in the dark for over an hour.

Now tenants say they’ve been dealt another blow. The rent increases in October.

“Tenants have rights under state law,” said Tucson City Councilman Steve Kozachik. “Tenants can either avail themselves of an on-site remedy, like in this case getting a generator that won’t go off 20 times a day, or they can find themselves somewhere else where they have consistent heating. [and cooling] and deduct the cost of it from their rent.

Kozachik encourages tenants to consult an attorney.

Generators have been trucked in since a fire damaged a hydro pole in the mobile home park last fall.

The leadership of the El Frontier Manufactured Home Community recently released the following statement:

“The safety and comfort of our residents is our top priority.

We have a team of people who monitor and work on the generators and have always responded quickly to any breakdowns. Every 20 days the generators are inspected and during this time they are shut down for approximately 30 minutes while preventative maintenance is performed.

We received repair plan approval from Tucson Electric Power (TEP) and our contractor began work on site. We are expected to be ready to receive TEP service by mid-July, depending on TEP completing the necessary work.

Once TEP completes its work, El Frontier will then accept permanent power from TEP and the generators will be removed from the property.

We look forward to the completion of this project and thank our residents for their patience and understanding.

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