Las Vegas apartment renters seek resolution from property management after flooding damages units

LAS VEGAS, Nev. (FOX5) – The impact of rain on an apartment complex in Las Vegas is causing problems for many residents who live there.

We have been to Karen West Apartments several times this monsoon season where some tenants have experienced different leaks and other issues.

Residents say they do their best to clean parts of their ceiling and carpet.

FOX5 has learned that the apartment complex did not pass inspection.

“Due to the storm last night we had some water damage that caused it to collapse here. The water was coming from the fan, the water was coming down up there, it was just flowing pounding” said Doris Adanaque, a resident who has lived at Karen West Apartments for 13 years.

She lives alone and says after Thursday night’s storm her house is torn apart.

“We were swimming here because it got really flooded. I couldn’t get out of my apartment, that door was jammed,” she added.

The devastating effects of last night’s storm caused roofs to collapse, units to leak and water to bubble within moments of breaking through the ceiling.

The neighbors are scared and without news from the apartment, it’s a guessing game.

“We were told we were going to be relocated somewhere, they didn’t do anything, I didn’t see them do anything,” Adanaque admitted.

Adanaque is not the only person to suffer this type of damage.

20-year-old resident Dowon Wilson says it was the worst experience of his time at the resort.

“We can’t sleep, we can’t do anything and it stinks. The carpet stinks, it’s not livable and for him to treat us all like that, it’s very wrong,” Wilson explained.

Wilson says he feels neglected by the property manager and hopes he and his neighbors will get help soon.

Tenants are now heading to a nearby hotel. Some say that although this is a positive first step, it is not enough as they would like to be housed in a safe apartment complex.