Memphis property management company violates state order to cease and desist from business

The Tennessee Real Estate Commission said Management That Cares was fined nearly $20,000 for operating without a license.

MEMPHIS, Tenn. – According to the State of Tennessee, Memphis Property Management Company, Management That Cares has not had a valid real estate broker’s license since 2016, but it still does business in Memphis. Nearly two months after a judge ordered Management That Cares to cease operations, a Cordoba couple want to know why they were ordered to move.

“I’m mad. I’m mad,” said tenant Chris Cicero.

Chris Cicero said he and his girlfriend received a letter claiming they had disturbed the peace and giving them three days to vacate their rental home or face legal action.

“I don’t understand why all this is happening at all,” Cicero said.

According to a Tennessee Real Estate Commission meeting in March 2020, the company was told in 2019 that it had not renewed its license and the owner said he would do so immediately, and at the 2020 meeting he hadn’t done it.

“Why not just shut them down,” a board member said on video of the meeting. Another board member replied, “Yes, and revoke them.”

A third board member said on video of the meeting, “Why didn’t we turn this over to the district attorney or whoever? Can we refer this to the district attorney’s office?”

The board voted to fine the company and refer the case to the district attorney and investigate the company’s unlicensed agents.

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ABC24 asked Tom Conlee, owner of Management That Cares, about their letter to Chris Cicero.

“We have been licensed and have been in the real estate business since 1978. A few years ago we moved our offices and subsequently never received our license renewal notice from the state. We just forgot about it expiring until it came to our attention a few months ago.. A fine was imposed and we appealed, a hearing was held and the fine was upheld. We have now submitted payment of this fine to the State, in full, after which the license will be reinstated. This should fully meet our oversight.”

The fine was paid on Tuesday, September 28, 2021, but the Tennessee Real Estate Commission said it wasn’t that simple.

Here is the press release sent by the TREC spokesperson on Tuesday morning:

“Although we have received payment, this file is still open and several additional steps must be taken before this file is closed, inducing:

  • Satisfy outstanding complaints
  • New license application
  • Re-test for obtaining the permit
  • Appear before the State Real Estate Commission.”

“Obviously this company is not playing by the rules,” said Michael Working, Cicero’s attorney.

Working said his client could not be kicked out of a business that shouldn’t be operating.

“Management that cares really is management that doesn’t care and I have no problem saying that,” Cicero said.

According to a spokesperson for the Tennessee Department of Commerce and Insurance, the state got no real response from Management That Cares until last week, when the owner learned that ABC24 was working on this. story.

If you want to verify if a real estate agent or property management company is licensed and legitimate, you can easily search all types of state licenses online here:

You can also file complaints against companies or individuals here.